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The following link provides excellent indepth information regarding SIP Protocol and is presented in two parts.Part one: http://arstechnica.com/business/news/2010/01/voip-in-depth-an-introduction-to-the-sip-protocol-part-1.ars Part two: http://arste...
In version 7.0 or later look at the "inspect" fields. (Prior to version 7 it was called "fixups" not "inspect".) Make sure that the "inspect SIP" field is NO. "no inspect sip" is the proper setting. ...
The iphone has known issues with DTMF: http://discussions.apple.com/message.jspa?messageID=6856277
The Linksys RV042 DOES NOT SUPPORT the ability to change the UDP inactivity timeout. By default the timeout is less than the 25 second keep-alive sends to keep the port open.
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&amp;amp;lt;!-- @page { margin: 0.79in } P { margin-bottom: 0.08in } --&amp;amp;gt; <!-- @page { margin: 0.79in } P { margin-bottom: 0.08in } --> Polycom IP Phone Setup Instructions The phone in the def...
Having the right router in your network to support good quality sound is just half the job. You must set QoS to be High Priority on your router. These steps will help you.  First login to your WRP-400 router with the admin user and password. Look fo...
If you are a current AT&T customer and want to move your telephone service to Carolina Digital Phone you must first request your Customer Service Record (CSR). This information can be requested at the AT&T web site http://www.corp.att.com/lnp/...
Below is a list of devices being used on our network that have been proven to work with specific setting changes. Please be aware that there are many different hardware and software versions, and not all versions are covered in this document. The ...
Please be aware that we do not support the use of SonicWall firewalls with the use of our service. We have run through extensive testing with SonicWall's product and it is not 100% efficient in handling SIP and can cause numerous call routing and ...
System Upgrade Completed January 1, 2010, Problems discovered with Road Runner connections. A common problem we have discover today is with Time Warner Cable / Road Runner customers. This issue is that the Road Runner DNS is very slow to be updated. Some...
Problem: When I make a call, the other party can't hear me, but I can hear them (or vice versa). The typical situation is that you can be heard, but you cannot hear the audio coming in the opposite direction. Explanation: The probable cause of...
Quality of Service (QoS) is the secret sauce of many custom VOIP solutions. The big bottleneck for VOIP QoS and the place that causes most of the quality problems is the very first outbound link. This is frequently the slowest link, being a DSL or ca...
Codec    BR        NEB G.729    8 Kbps    31.2 Kbps BR = Bit rate NEB = Nominal Ethernet Bandwidth (one direction)
GSM codec is indeed 13.2 kb/s (kilobits per second). However when you want to send the codec data across an IP network, it's going to increase the used bandwith. When dealing with voice you don't want to introduce too much latency. That's why...
SIP uses UDP port 5060 for signalling.  The media is sent using RTP.  Carolina Digital Phones' default configuration uses UDP ports 10,000 through 20,000 for RTP. 
If you are getting dropped calls on a VoIP connection, it is most likely a problem with your network some where. 
For one way audio on SIP phones make sure both phones have 'canreinvite' set to no in sip.conf. Also make sure any NAT in front of the phones has ports 10,000 - 20,000 open.
In the analog phone world, FXS and FXO interfaces combine the receive and transmit signal on a single pair using a device called a hybrid. Because the transmitted and received signal are on the same pair, part of the transmitted signal comes back along wi...
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